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RT Essentials: Managing Your Team and Projects with Request Tracker

Jesse Vincent, Robert Spier, Dave Rolsky, Darren Chamberlain, Richard Foley




[PDF.mr42] RT Essentials: Managing Your Team and Projects with Request Tracker

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 | #1314548 in Books |  O'Reilly Media |  2005-08-28 |  2005-08-25 | Original language:English | PDF # 1 |  9.19 x.50 x7.00l,.80 | File type: PDF | 218 pages

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||1 of 1 people found the following review helpful.| This book is not useful for the beginner in rt|By Christine|This book is not useful for the beginner in rt....I'm sure it would be more helpful if I had a base knowledge....we r looking for a different solution now.....|3 of 3 people found the following review helpful.| Three Stars|By DJS|Needs updated to the current version of|About the Author|
|Jesse Vincent is the author of RT and the founder of Best Practical Solutions, LLC, a company dedicated to open source tools to help people and organizations keep track of what needs doing, when it gets done, and who does it. Before foundi

In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.

This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, ope...

You easily download any file type for your device.RT Essentials: Managing Your Team and Projects with Request Tracker   |  Jesse Vincent, Robert Spier, Dave Rolsky, Darren Chamberlain, Richard Foley. Just read it with an open mind because none of us really know.

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